How do I get technical support from Peter Johnson?
You may only be entitled to technical support from Peter Johnson if you meet one of the following criteria:
- You are a subscriber to the Tax/SMSF Advice On Tap Service
- You are a regular customer of ACIS (you use their services regularly)
These people make up the 200+ questions submitted as part of the SMSF video vault
Alternatively, you can look at our tech support service – Advice On Tap, starting from $99/month
If you have complex tax/super matters and require a consultation with Peter Johnson, please email us for further details info@AdvisersDigest.com.au
How do I get my CPD certificate?
Every year you are entitled to request for a CPD certificate to be issued twice. Simply send us an email at info@advisersdigest.com.au and we will issue you with your CPD certificate.
If you didn’t ask for one & use one of our subscription training programs, we will automatically send you a certificate via email every 12 months from the time you subscribed.
I purchased one of your webinars but weren’t able to attend live. How do I access the webinar recordings?
You can find the webinar recordings in the training tab on the left hand side of the menu. Alternatively, you can access it here.
Each purchase, the recoding is valid for 90 days.*
Free webinars don’t come with the recordings, however, the recordings are normally available for purchase.
How do I leave comments on the video vault videos?
On each video, there will be a “comments” button where you can submit your question/comment relating to the video. Peter will get back to it as soon as possible.
How do I update my credit card details?
Currently we do not have an online form system to update your credit card details. If you would like to update your card details, fill out this form and send it to us at info@advisersdigest.com.au
I am experiencing video streaming issues. What can I do?
Please see the following troubleshooting options:
- Try streaming on a different browser (we recommend Google Chrome or Mozilla Firefox)
- Try streaming on a different device
- Try streaming from a different
If the problem still persists, perform a speed test here. If speed results are low, there may be issues with your internet connection.
If none of the above solutions works, please email us info@advisersdigest.com.au.
More questions? Send us an email at info@advisersdigest.com.au or give us a call on (02) 9159 3969